Ask the Community

Can Figma Make use the custom fonts available to my organization and team?

HI, Apparently IT support looked at this issue and DNS has been set up, see email below. what could it be? “I’ve looked into this for you and can confirm that the DNS records you provided have been added correctly.It looks like Figma uses Cloudflare CDN on sites.figma.net, so there may be some routing issues occurring on their end.I’d recommend reaching out to Figma’s support team to check if they’re aware of any current issues or if there are any additional DNS records that need to be added.“

Chrome version 142 will enable the Local Network Access policy, aka LNA (https://developer.chrome.com/blog/local-network-access). This will prevent plugins published within your organization from working because LNA requests within iframes will be restricted.The LNA policy will take effect on October 28, 2025. To experience the LNA policy: In Chrome, input chrome://flags/#local-network-access-check and enable the flag.  Is there any way to solve this problem?----Maybe this is a way to slove it, but plugin iframe is controlled by Figma.Google LNA Adoption Guide 

This is a very strange one and I’ve never encountered a problem like this before having used videos a lot in Figma. I have an Artboard (Frame) which has a video on it. The video plays automatically and when it reaches the end it loops and begins from the start again… The problem is, after the video loops seamlessly one. The 3rd time it plays/loops, it seems to start from approx 2 seconds from the end of the clip - then loops. So it almost ‘jumps back’ at the end. So the follow would be:Video plays through once Then it loops once as it should The next time it plays, it starts 1-2 seconds from the end of the video before going into the loop. It’s so strange the video essentially plays perfect twice and then the 3rd time decides not to loop correctly. I’ve dragged the video onto the Artboard/Frame and this occurs. I’ve tried wrapping it in another Frame and even setting as a ‘background asset’ and the problem is the same every way. There are no interactions or anything else. It’s literall

Figma keeps saying I’m offline and that it’s not syncing any changes, even when I have very fast and consistent internet connection (Zoom, Slack, CreativeCloud all work fine). And what’s strange is that it’s only for one project at a time. I have four different projects open and the others are syncing fine. And it’s not always the same project that has trouble syncing. Last week it was a different one that wasn’t syncing. Figma is up-to-date as well. I have had this issue for a week now and it’s incredibly frustrating. Any solutions?

Hi everyone,My toolbar in Figma suddenly disappeared, and I can’t seem to bring it back. I’ve already checked other posts mentioning this might be a bug, but I haven’t found a working solution yet.Also, copy & paste functions (Ctrl/Cmd + C / V) are not working for me either.Has anyone faced this issue recently or found a fix? Any help would be really appreciated!Thanks in advance.

I keep on getting a reminder to head into dev mode to remind admins about an upgrade request. Like all the time. Every 10 or 20 minutes maybe. I don't think I ever made an upgrade request and I'm not part of any group that has admins. I signed up with my work email but I'm the only person at the company who uses Figma. It never happens on my personal account.Are other people receiving this as well? It's very annoying.  

hey so im loving figma make ive built a few websites just by prompting but what i am confused about is why figma make and figma sites are 2 separate things i saw there is going to be an update to figma sites to be able to point and edit specific things but im just wondering where that then leaves figma make because now a couple of my websites are done i want to transfer them from figma make to figma site incase i want to make specific changes manually without prompting i just find the whole figma make and figma site separation confusing 

Since about an hour ago, the mirroring connection between the pygma laptop and the phone has suddenly been disconnected, and the file of pygma has not been opened.Therefore, we are currently unable to work on it.

Hi everyone,I’m exploring how to design high-converting landing pages in Figma for a project linked to digital marketing in Jalandhar. My primary focus is on creating layouts that drive engagement while maintaining a clean and user-friendly design. I’d love to get advice on:Best practices for structuring sections like hero banners, CTAs, and testimonials Choosing typography and color schemes that boost conversions Any Figma plugins or shortcuts you rely on for faster landing page designIf anyone has worked on landing pages for marketing campaigns, your insights and examples would be really valuable! 

I don't know if it's just with me, but something isn't right. If it's the same with you too, please let me know.

Olá! Gostaria de saber como atualizar meu app no Mac OS, já procurei várias respostas e não achei a certa que me indicasse onde no app.Obrigada

Guys,I submitted a major copyright dispute weeks ago and still no response or resolution, why FIGMA dont care about copyright infringements ?Please help 

It says that we can do everything that a professional account can do with a student account, but I cannot use the Figma Make app.

When editing in Figma Buzz, I can only see this button that says ‘Edit Content’. But my coworker can see an additional option to ‘Change Layout’. We’re working from the same template file; why don’t I have this option? TYSM

What exactly is this $14.84 for if I’m already paying $20 for the additional full seat?

I am trying to re-verify my student account and wondered if anyone can support with this?I understand I should have access for 6 months meaning the expiry should be on 14 January 2026. I completed the online course with Udemy. Please let me know if you need further details. 

Hi Figma Community! 👋I’ve been using Figma on and off for design work, and the free plan has always been enough for my needs. Now, I’m diving into Figma Sites, and it feels like a perfect fit — no more handing off designs to a developer for Webflow! But I’m a bit confused about the Professional plan tiers ($3–$16/mo). The help article Manage a custom domain for your site states: "Available on all paid plans" and "Professional plans can connect up to 10 custom domains." However, the pricing page suggests Figma Sites is only included with the Full seat ($16/mo), not Collab ($3/mo) or Dev ($12/mo).I reached out to support a week ago about this but haven’t heard back yet. So, I’m turning to you all: has anyone tried this already?Specifically, I’d love to know:Can I set up a custom domain (apex or subdomain) for Figma Sites on the Collab seat ($3/mo) or Dev seat ($12/mo) in the Professional plan? Or is this exclusive to the Full seat ($16/mo) ? The article mentions a limit of 10 custom dom

Hi team/everyone,I'm currently using the Starter Plan for my personal team and I'm looking to expand my team.Could someone clarify the maximum number of editors (or collaborators) that can be invited to a team under this plan?Thanks for your help!

Am I the only one who is totally confused as how the “Import from Figma” dialog window in Figma Make works? It shows only some files but not others, don’t know why. The text search is completely random IMO and you’re not able to select a specific page or a frame in the file - it just selects some random frame from a file.Why cannot I just browse all my projects and select a particular file and frame?From what I understood, selecting the design through this dialog is somehow superior to just copying and pasting a particular frame into the prompt. Figma Make is then able to extract more detailed information. Copying & pasting is just like a screenshot, I guess?

In the Share settings of a given file (Share button >  Can view > Advanced), the Discoverable via search checkbox option is unchecked by default.I would think this refers to search within Figma (vs discoverable in general search engines), but searching for these files returns them in the results even with this setting is unchecked and when I’m not a member of the Team or Project.What does checking or unchecking this option actually do? And is there a way to globally, or at a Team level, change the default setting?  

I had a Figma account registered with this some email address. Unfortunately, I have lost access to that email account.After the recent Figma update, when I try to log in, it asks me not only for my username and password but also for an access code that is sent to my email. Since I no longer have access to that email, I can’t enter the code and therefore can’t log in to my Figma account.As a result, I’ve lost access to all my files and projects, which are extremely important for my work. I’m really worried because I need them urgently to continue working.Could someone please tell me how to recover access to my account or transfer my files to a new email address?Thank you so much for your help — this is very important to me.

Does anyone know of a way to do promise-based messaging between the plugin and the UI? (@Gleb 🙂) Using the globals: parent.postMessage(...) → figma.ui.onmessage → figma.ui.postMessage(...) → window.onmessage can lead to spaghetti code… promises would be so much cleaner. Really only the UI → Plugin direction would be fine, e.g.: someCoolMessaging.post(type: 'get-some-data', payload: { id: 5 }).then(data => { console.log('got some data', data) }) .catch((error) => { console.log('error getting data from plugin') })

Hello, I have a student (education) account on Figma, which should include all the Professional plan features. However, the option to enable Figma AI tools in the team settings does not work for me. Does anyone know if AI tools are available for education accounts, or how I can properly enable them?