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Sharing a prototype without having user required to sign in to Figma


Thomas_Leone

“Anyone with the link” can view prototypes but users still have to log into Figma.

Do users have to still log in? Is there a way to just share without having to log in?

Best answer by Michael_Taggart

I was having the same issue, but I discovered what the problem is which is explained here:

https://help.figma.com/hc/en-us/articles/360040531773-Share-files-and-prototypes

So essentially you need to:

  1. Click the play button to open the prototype.
  2. Click the “Share Prototype” button.
  3. Click the “Copy link” button.
  4. You have a workable link to your prototype now.
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49 replies

Brent_Larson

Been having the same issue for at least a month. Settings are set to allow anyone with the link can view the prototype, but everyone is reporting back that they can’t see it. So the only workaround has been to tell them to log in first before clicking the link.


dvaliao
Figmate
  • Community Support
  • 4603 replies
  • April 7, 2023

Hey @Brent_Larson,

Are you generating the share link from the Editor or while presenting?

We just tried to reproduce and when viewing the prototype, generating a link through Share Prototype > Anyone with the link > can view is working as expected without needing to log in.


Brent_Larson

While presenting, I click the “Share Protoype” button.

My settings are:
Anyone at COMPANY with the link: can view
Anyone with a prototype link: can view prototype
image


Brent_Larson

Shared with one of my developers and he said clicking the link generates a 401 error on recent_files?org_id=null

since org_id is null, I’m going to guess that’s the bug


dvaliao
Figmate
  • Community Support
  • 4603 replies
  • April 7, 2023

Thanks for the context, @Brent_Larson!

Since your share settings look correct, can you please send this screenshot and the URL for that prototype to the support team directly, so they can take a closer look? https://help.figma.com/hc/en-us/requests/new


Wondering how this was resolved. We’re having the same issue. A link generated using “anyone” is still requiring user to log in when trying to access it via a mobile browser.


harrydesigns

Good to read this thread. I’m still having this issue, I’m not sure it was resolved. @dvaliao are you able to provide any further insights? Thanks so much.


harrydesigns

Follow up to this: The catch when using this kind of sharing feature is that you need to be IN the prototype, then generate the link with your desired security settings to enable it to work. If you share a link to the prototype outside of the active prototype, it won’t work and the user will be asked to log in before they can view the prototype.


  • 1 reply
  • August 2, 2023

For me, I click the share link (anyone with link) within the PRESENT mode, not in the DESIGN nor the PROTOTYPE modes.


Experiencing the same issue today - we noticed that it is happening with Chrome - switching to another browser or an incognito window in Chrome allowed access.


Petr_Siroky
  • New Member
  • 18 replies
  • August 28, 2023

As is usual with Figma, this is unintuitive and needlessly complicated - at first, I was also confused, because I didn’t realize I should try using the prototype mode first - why is there even an option to set sharing of prototypes outside of the prototype mode, if it doesn’t work and requires user to be logged in?


LittleJohnny_Zhou

I have the same issue, and I found that the copied link contained “mode=design”, deleted it, the problem was solved, at least it works for me


Was there an update/solution on this issue? @dvaliao


  • 2 replies
  • October 11, 2023

Before today, I have successfully shared prototypes with ‘anyone with link can view’ selected. Today, the copy link location has changed from the bottom to the top right, and it says it is copied but requires login once pasted into an (incognito / not logged in) browser. If I login, I can view the prototype. Note: It looks like it is asking for an email in the share modal.
Screenshot 2023-10-11 at 1.23.51 PM


Chris101
  • 1 reply
  • October 20, 2023

Same problem here. It seems like Figma (Adobe) quietly introduced a new user “friendly” feature without informing the community.
Well, I need to look into Sketch. I need my clients to see the prototype without the need to create an account.


Chris_Ferejohn

I can see it in incognito (at least in design mode), but it has an undismissable prompt to log in.

My eye twitches every time I have the thought “boy this worked better in XD”


Marco_Antonio_Cantillo_Perez

Same problem here, why would this setting ask someone to log in when the whole idea of setting up a password or setting the file to be shared with anyone is that they don’t have an account? This is literally delaying user testing on my company. 😪


Sahila_El_Carrouchi

Experiencing the same issue ever since the last Update ( App version 116.14.9). The Setting “Anyone with the link” asks for login. This is making it impossible for me to collaborate with my team!


Sahila_El_Carrouchi

Somehow after logging out all accounts in the used browser (Safari) did the trick for me 🤔


Russell_Neill

Have the same problem. Can’t understand why this is the most simple user experience ever with the most complicated UI/permissions that flows on down into other issues like default sign ups or sign ins needed. I just don’t get it. If you share a prototype of a presentation for example, the end-user should simply be able to open it to a default 100% on their screen in-browser. End of story.


Paul_Coombs1

Key thing is to look at the sharing URL, the prototype starts with:
https://www.figma.com/proto/

Links to the editor view start with
https://www.figma.com/file/


bigfudge
  • New Member
  • 11 replies
  • January 30, 2024

EDIT: Still ranting, but obviously now the shared link is standard for everyone in your organization if you have a company account. With the option “Anyone with a link” instead of “Anyone at yourcomapany with this link” it works like intended.

Rant:
WTF is this? I was able to share prototypes like everyone intends here and now this. What is wrong with you people? I’m sitting at a client here and was just sending out links, of course no one has a Figma account, bc they DIDN’T NEED TO IN THE PAST!!!


Inouvate
  • 1 reply
  • February 10, 2024

Hello, has this issue been fixed? I am still not able to share the prototype publicly


dvaliao
Figmate
  • Community Support
  • 4603 replies
  • February 12, 2024

Hey All,

As mentioned above, we’re not able to consistently reproduce this as a bug. Sharing a prototype without having to log in is working as expected on our end.

Again, if all of your share settings are correct, please send a file link directly to our support team via this form for help: https://help.figma.com/hc/en-us/requests/new

Be sure to use your Figma account email and share it with support-share@figma.com, so we can take a closer look.


Michael_Taggart

I was having the same issue, but I discovered what the problem is which is explained here:

https://help.figma.com/hc/en-us/articles/360040531773-Share-files-and-prototypes

So essentially you need to:

  1. Click the play button to open the prototype.
  2. Click the “Share Prototype” button.
  3. Click the “Copy link” button.
  4. You have a workable link to your prototype now.

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