Solved

Prototype mirror doesnt show images

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Hi y’all,

I am experiencing some issues with the Figma mirror app. It will not show images in the prototype.

Setup

M2 mac, Sonoma
Figma desktop app
Figma mirror app iphone

Troubleshooting I tried

Delete cache, didnt work
Constrains of the images
Reboot apps
Check if the images are IN the frame

I drives me crazy, maybe because the Sonoma update? I worked before.

Thanks in advance 🙂

Simon

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Ryan_52Solution

Technical Quality Specialist

Hi everyone, thank you for the report. This issue has been resolved and services have been restored across the board.

I have the same problem since this morning

Muhammad_Husnul_Azhar

My prototype contains a lot of images and most of the images (90%-ish) are not loaded when I open it from the mobile app/web prototype, all vector/text elements appear perfectly, the only issue is the image load. But when I open the prototype from desktop app/web it appears perfectly fine.

I have checked the discussion on this thread Photos do not appear when Playing prototype but it doesn’t solve my problem, please help.

Exactly the same here, except Monterey.

Even I’m facing this issue since this morning

Community Support

Hey all, thank you for flagging this! Our engineers are investigating this issue currently, and we apologize for the inconvenience.

the same here, come on please

Bram_Bijdevaate

It is working again for me, thanks!

Christian_Di_Paola

Same here since this morning 😦

Christian_Di_Paola

I’m experiencing the same issue since this morning: the prototypes aren’t displaying any images.

I had a usability testing session scheduled for today, it’s frustrating…

I’ve been having the same problem since this morning, it still doesn’t show images…

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