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Question

Problem with Opening Figma File Again

  • October 22, 2024
  • 1 reply
  • 13 views

songhwa

Hello, Figma Support Team,

I am writing to inform you that the same issue you previously resolved has occurred again.
I have sent the file to the Fingma Support team via email to resolve the issue.

There are two issues. (File names: First issue.zip, Second issue.zip)

Please assist in resolving this problem.

Thank you.

1 reply

  • Figmate
  • 1848 replies
  • October 22, 2024

Hey @songhwa, Thanks for bringing this to our attention and sorry to hear itโ€™s popped up again for you.

I appreciate your quick action in opening a ticket. Iโ€™ve checked our backend, and I can confirm that our technical quality team is actively addressing your ticket.

Could you please wait for our team to respond to your ticket? They will get back to you as soon as possible to assist with the issue.

Thank you for your patience and cooperation!


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