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Juan_Temich
New Member
July 8, 2024
Solved

Problem with file to publish in community - The community file is in review

  • July 8, 2024
  • 9 replies
  • 305 views

When trying to publish a file in the community, it is published without errors but I can never see it in my profile, it also tells me next to the title, the legend “The community file is in review”. And when I consult the link of the file it shows me a 404 error, with the legend that “The file to be consulted does not exist or is not available”

Do you know what could be causing the problem?

I had previously published some files and had had no problems, however I have noticed that there have been various changes in file management and so on, I don’t know if this has anything to do with it.

File: https://www.figma.com/community/file/1390160148903387362/prime-video-redesign-community

In advance, I appreciate your help.

This topic has been closed for replies.
Best answer by djv

Hey @Juan_Temich, sorry for the trouble!

It looks like Celine already helped you out under this other topic:

Please let us know if we can help with anything else!

9 replies

djv
Figmate
djvAnswer
Community Support
July 11, 2024

Hey @Juan_Temich, sorry for the trouble!

It looks like Celine already helped you out under this other topic:

Please let us know if we can help with anything else!

August 12, 2024

Hi, I’m experiencing the same issue with my design not being published. I’ve tried unpublishing and republishing, but it just says “Congrats” and doesn’t appear on my profile. When I click the link, it shows a 404 error.

djv
Figmate
Community Support
August 12, 2024

Hey @Abdulahi_Omotayo,

As mentioned in the previous topic linked, it’s likely because the file still wasn’t verified by our community moderation team.

Are you able to see the file yet? If not, can you please provide the link, so we can escalate this over to the moderation team?

August 13, 2024

Hi Dvalia,

No the file is not showing.

Here is the link to the file.
https://www.figma.com/community/file/1404121870857222360/swifter-email-design-platform?fuid=951459526198964184

Thank you.

djv
Figmate
Community Support
August 13, 2024

Thanks for confirming, @Abdulahi_Omotayo!

I’ll pass this onto our community moderation team to take a closer look on your behalf. I’ve created ticket #1093316. Someone from the team will review and reply to you directly via email as soon as they can.

Press_Man
New Member
September 2, 2024

Hi, I’m experiencing the same problem. How long does the review take on the average? I’v published a file before but didn’t have any difficulties or delay.

https://www.figma.com/community/file/1412389046117870949/healthhub-ai-dashboard

Celine_
Figmate
Community Support
September 3, 2024

Hey there! Thank you for reaching out to Figma Support and your patience. I’ve checked internally, your community file has just been approved and on live.

D_ng_Thanh_Giang
October 14, 2024

Hi, I’m experiencing the same problem. How long does the review take on the average? I’v published a file before but didn’t have any difficulties or delay.

Link 1: https://www.figma.com/community/file/1426618657567946776/fam-fund-app
Link 2: https://www.figma.com/community/file/1426620311842027548/fam-fund-web

Randika_Israj
December 31, 2024

Hi, I’m experiencing same experience, previously I have no problem when upload my file to community, but in this morning all of my file n my community profile is missing