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Question

Not able to use gif as background

  • September 9, 2024
  • 3 replies
  • 44 views

richa_kumari

Figma becomes unresponsive whenever I try to set a GIF as the background. I’ve restarted my system multiple times, but the issue persists. Could you please advise on what steps I can take to resolve this?

3 replies

Celine_D
Figmate
  • Community Support
  • 3381 replies
  • September 9, 2024

Hey there!
To cover some grounds, animated GIFs only play in presentation view.

Have you received any error message? Can you share a video recording / screenshot of the steps you have done to set your GIF as the background?

As reminder, you can apply animated GIFs to layers as fills.

Here are some additional tips from our guide that may be helpful:

Figma Learn - Help Center

I hope this helps!


richa_kumari

Screenshot 2024-09-09 153311


Celine_D
Figmate
  • Community Support
  • 3381 replies
  • September 9, 2024

Thanks for the screenshot! This looks like a specific issue in your file. I can’t replicate on my end. I have filled out a support ticket on your behalf so the support team can investigate and try to replicate it with a copy of your file.
Please check your inbox via email, you should have received my message. (for your reference, your ticket number is #1116614)

In the email, please include a link to the file, and share it with support-share@figma.com as an Editor, so we can take a closer look. Thank you!


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