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Question

Never received the Drafts to Move changes, and it's causing issues

  • July 10, 2024
  • 1 reply
  • 60 views

Jacob32

Everyone else on my Team received Drafts to Move changes except for me, and I believe it’s beginning to cause account issues. When I make a new file using the + button from the tab bar, it has no file location and does not allow me to move it anywhere. I try to stay on top of organization for my team as a UX Lead, and not having the ability to rearrange files is a severe issue.

What can I try to resolve this? Already reached out to customer support and their response was asking if they could manually help move my files which is not acceptable.

1 reply

Celine_D
Figmate
  • Community Support
  • 3381 replies
  • July 12, 2024

Hey there - welcome to the community, and sorry for the trouble! I saw in our back end that the technical quality team is investigating your issue and share some updates. Please check your inbox, for your reference, your ticket number is #1057976. Thank you!


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