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benoit.masse
Nov 7, 2024 2:32 PM UTC
Question

I'm admin and I can't access a file and project

Hi, I’m the admin of pro team.
But there is a one project that has a different owner, and one file in it that ask me “request access”.

As admin I should be able to have full access to everything no?

This topic has been closed for replies.

1 reply

ksn
Figmate
Community Support
Nov 7, 2024 10:41 PM UTC

Hi hi!

Since the answer can be dependent on factors regarding your individual instance, support usually needs to get more info. It looks like you’ve got a support ticket going now, and working with someone already. You should get details soon 😃