I'm admin and I can't access a file and project

Question

Hi, I’m the admin of pro team.
But there is a one project that has a different owner, and one file in it that ask me “request access”.
As admin I should be able to have full access to everything no?

ksn · Answer

Hi hi!Since the answer can be dependent on factors regarding your individual instance, support usually needs to get more info. It looks like you’ve got a support ticket going now, and working with someone already. You should get details soon &#128515;

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