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Question

I'm admin and I can't access a file and project

  • November 7, 2024
  • 1 reply
  • 20 views

benoit.masse

Hi, I’m the admin of pro team.
But there is a one project that has a different owner, and one file in it that ask me “request access”.

As admin I should be able to have full access to everything no?

1 reply

ksn
Figmate
  • Community Support
  • 1611 replies
  • November 7, 2024

Hi hi!

Since the answer can be dependent on factors regarding your individual instance, support usually needs to get more info. It looks like you’ve got a support ticket going now, and working with someone already. You should get details soon 😃


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