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Question

I have issue about billing

  • March 5, 2024
  • 1 reply
  • 158 views

gubong.kim

You no longer have access to your organization

please reach out to your organization admin(s) to resolve this billing issue.

This topic has been closed for comments

1 reply

Celine_D
Figmate
  • Community Support
  • 3418 replies
  • March 5, 2024

Hey there! As explained in the error message you have received, please reach out directly to the organization admin in your company to resolve the billing issue.
(In order to deal with your billing request, the organization admin is the one who has the exact email connected to the current admin, such as the team owner or an admin on the team account.)

If you need further assistance, please contact directly to the support team and you can CC your organization admin by filling this form: here
They can help you for your billing issues, as we can’t assist you here due to privacy and security reasons. Thank you


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