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Crystal_Cary
January 16, 2024
Question

Figma lost my installed fonts after iOS update

  • January 16, 2024
  • 3 replies
  • 409 views

I just allowed my iPad Pro to run its update to iOS version 17.2 last night, and today the fonts I’ve installed for Figma, specifically the Segoe UI family, have disappeared. They are still available on my other apps. They are available when I use my MacBook Pro. But when I use Figma.com or the Figurative app on the iPad, they are just not there.

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    3 replies

    Celine_
    Figmate
    Celine_
    Community Support
    January 17, 2024

    Hi there! This sounds odd. Can you please check and update your OS of your iPad to the newest version to see if that helps? Can you also try to uninstall and reinstall the font family, then refresh Figma?

    If this doesn’t help, I’d suggest you to reach out to the support team so they can investigate further here.

      Crystal_CaryAuthor
      January 23, 2024

      Thank you, Celine. I’ve submitted a support ticket as you suggested.

      Anna46
      Anna46
      January 25, 2024

      I have same problem on iPad Pro. All my fonts disappear and new fonts don’t appear on Figma (Figurative) but they are on another apps. I updated iOS and figurative app, but it didn’t help me

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