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Question

Figma desktop app doesn't work

  • August 17, 2022
  • 8 replies
  • 4542 views
Oksana_Shepeleva

Hi everyone.
Figma Desktop just stopped launching. Didn’t install anything extra (e.g. Figma EX).
Reinstalling does not work.
A white window opens with a button “Login in with browser”, after clicking the inscription appears : “Go to the browser to complete login”. The browser does not open in this case. Opened it separately. Desktop App does not work.

deleted manually in these ways:
C:\Users\%USERNAME%\AppData\Local\Figma\
C:\Users\%USERNAME%\AppData\Roaming\Figma\
didn’t help. The app still won’t open.

изображение_viber_2022-08-17_11-58-35-070

изображение_viber_2022-08-17_11-58-58-973

изображение_viber_2022-08-17_12-04-23-712

This topic has been closed for replies.

8 replies

tank666
  • tank666
  • 4873 replies
  • August 17, 2022
UX/UI designer. Figma expert. Creator and developer of plugins and widgets for Figma and FigJam. Check out my resources in Figma Community: figma.com/@tank666
molod.olga.88
Michelle6
Oksana_Shepeleva
4 people like this
  • molod.olga.88
    molod.olga.88
  • Michelle6
    Michelle6
  • Oksana_Shepeleva
    Oksana_Shepeleva
  • ValentinaVAlli
    ValentinaVAlli
Oksana_Shepeleva

Thanks a lot 🤗 !
Helped. 1st way worked (chanching my default browser to microsoft edge)

molod.olga.88
1 person likes this
  • molod.olga.88
    molod.olga.88
Summer_Hutson

How do you set the default browser?

S

I solved this problem by selecting the desired browser in the default application settings (Win 10 OS), the general logic recommended in Google search: Settings > Applications > Default Applications.
After selecting the default browser on the computer, the problem disappears

fady_emil
DJ14
2 people like this
  • fady_emil
    fady_emil
  • DJ14
    DJ14
DJ14
  • DJ14
  • 1 reply
  • November 11, 2024

worked for me too! thanks 🙌🏼😊

Mike B
  • Mike B
  • New Member
  • 1 reply
  • March 4, 2025

The login browser button sends me automatically to my default browser on my personal machine. I use a different browser for my work. My Figma SSO is on my work browser and I can’t log in to my SSO on my default browser. So I can’t log in with the Figma App unless I change what my default browser is.

 

This could be solved if the Login with Browser is a regular link which I could copy and paste to my work browser. As it is, if I click on it, and then copy-paste the page it opens to my work browser, it just logs me in to the browser version and it never transmits the authorization back to the Figma app.

djv
Figmate
  • djv
  • Community Support
  • 4852 replies
  • March 4, 2025

Hi Mike, thanks for flagging this! 

I’ve sent this over to our desktop team to investigate. This definitely doesn’t seem to be working as expected. The login workflow should work as expected regardless of the default browser. 

I can’t guarantee a fix just yet, but this is definitely now on the team’s radar for future improvement. 

Sean_Christmann

I was having this problem as well and it would be nice for figma to solve. I ultimately had to go into my browser developer tools to watch for the original login request which looked like this

https://www.figma.com/app_auth/abcd-1234-abcd-1234/grant?desktop_protocol=figma&locale=en

to copy into my work browser. In my default browser that original request gets redirected into a url like this.

https://www.figma.com/login?locale=en&app_auth_id=abcd-1234-abcd-1234 

which can’t be copied and pasted to handle desktop login

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