Figma app not working on teams app

Hi @Battle_Ostrich, Thanks for reaching out. Sorry to hear that you’re experiencing this issue.

I’m not entirely sure, but are you experiencing any errors while using the Figma app for Microsoft Teams?
If that’s the case, could you please refer to the guide and ensure that your settings meet all the requirements? - Figma and Microsoft Teams

Also, I’ve come across cases where similar issues seem to be caused by network settings. Therefore, please also check the following troubleshooting.

• Try connecting from a different network, like using a mobile hotspot, to see if the issue persists.

If connecting from a different network resolves the problem, it could be related to your current network settings. In that case, I recommend reaching out to your IT team for assistance. For more detailed information, you can refer to this help center article:

• Check your network settings
• Adjust your network settings

If none of the above steps prove effective, I recommend reaching out to our support team for further assistance using this link:https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001744374
When contact support, please include the following information:

• Your Figma account email
• Troubleshooting steps you tried
• Quick recording of reproduces the issue

Please let us know if I misunderstood anything.
Thanks again for your support and cooperation!

Having the same issue, “Something went wrong,” when using the “connect” option in the Figma app for teams.

Hello @Sam_Greilick, Sorry to hear that you are still experiencing this issue despite trying the troubleshooting steps mentioned in the previous post.

I see that you have already contacted our support team and I appreciate your proactive approach. Our specialist is currently working on your ticket. Kindly remain patient and await a response from our support team.

Thank you for your understanding.