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Hello Team,


Is there any issue with the Figma app on the desktop app?


I added the Figma app from teams app store.


When i click on connect your account there is an error something went wrong. please try again.

Hi @Battle_Ostrich, Thanks for reaching out. Sorry to hear that you’re experiencing this issue.


I’m not entirely sure, but are you experiencing any errors while using the Figma app for Microsoft Teams?

If that’s the case, could you please refer to the guide and ensure that your settings meet all the requirements? - Figma and Microsoft Teams


Also, I’ve come across cases where similar issues seem to be caused by network settings. Therefore, please also check the following troubleshooting.



  • Try connecting from a different network, like using a mobile hotspot, to see if the issue persists.


If connecting from a different network resolves the problem, it could be related to your current network settings. In that case, I recommend reaching out to your IT team for assistance. For more detailed information, you can refer to this help center article:



If none of the above steps prove effective, I recommend reaching out to our support team for further assistance using this link:https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001744374

When contact support, please include the following information:



  • Your Figma account email

  • Troubleshooting steps you tried

  • Quick recording of reproduces the issue


Please let us know if I misunderstood anything.

Thanks again for your support and cooperation!


Having the same issue, “Something went wrong,” when using the “connect” option in the Figma app for teams.


Hello @Sam_Greilick, Sorry to hear that you are still experiencing this issue despite trying the troubleshooting steps mentioned in the previous post.


I see that you have already contacted our support team and I appreciate your proactive approach. Our specialist is currently working on your ticket. Kindly remain patient and await a response from our support team.


Thank you for your understanding.


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