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Milhan
Milhan
Oct 7, 2024 12:02 AM UTC
Question

CTRL+SHIFT+K not working

I am having a problem. In the new UI, or it’s just a new bug. The short cut key to import images CTRL+SHIFT+K not is not working on my Desktop Figma version.

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4 replies

Celine_
Figmate
Celine_
Community Support
Oct 7, 2024 2:36 PM UTC

Hi there! Are you in Window or Mac?

If you are in mac, can you please try COMMAND+SHIFT+K? It is working on my end (both desktop app and browser).

In your Figma desktop app, please also check if your desktop app is updated by clicking in the top-right corner ‘Figma’ > Check for Updates…
Screenshot 2024-10-07 at 15.34.26

Also, I’d recommend you to force-quit, and clear out the cache to see if that helps. You can follow the steps on this article:

Figma Learn - Help Center

I hope this helps!

    silvermagnolia
    silvermagnolia
    New Member
    Mar 12, 2025 4:56 PM UTC

    Perfect, it didn't have any updates but Reload Tabs fixed it!

     

      Yasha Perovic
      Yasha Perovic
      New Member
      Apr 3, 2025 10:07 AM UTC

      Hi, I’ve met this problem too…My Figma is uptodate. Mac

      y_toku
      Figmate
      y_toku
      Community Support
      Apr 10, 2025 8:00 AM UTC

      Hello ​@Yasha Perovic 

       

      Do you know if you have your customer keyboard conflict? Could you try the troubleshooting below too?

      • Close any Figma tabs you're not using
      • Browser: Force-quit and open Figma in a new browser window.
      • Desktop App: Force-quit the Figma Desktop app and restart it. If the issue persists, try clearing the cache.

      If the issue persists, please submit a bug report detailing the steps that led to this issue? You can do so by following the link: https://help.figma.com/hc/en-us/articles/360041468234-Submit-a-bug-report. 

       

      Thanks,

      Toku 

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