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Could not publish file : Validation failed : Community file cannot be public and blocked at the same time


JDPoZ
  • New Participant
  • 7 replies

Can someone help me understand why I’m seeing this error when I’m trying to publish something to my community page?!

Is it because it utilizes the OS icons from Apple and Microsoft? Because there are literal countless community resources that include these.

Figma_oI99558wBM

If this is not the reason why, can someone help me understand?

Here is my publicly accessible project file if anyone wants to look :

Mouse Cursors (Variable Modes)

Thanks in advance.

Best answer by dvaliao

Hey @JDPoZ, thanks for reaching out and sorry for the trouble!

We’re not able to assist with community moderation here on the forum. Please reach out to the community moderation support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

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4 replies

dvaliao
Figmate
  • Community Support
  • 4664 replies
  • Answer
  • August 12, 2024

Hey @JDPoZ, thanks for reaching out and sorry for the trouble!

We’re not able to assist with community moderation here on the forum. Please reach out to the community moderation support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new


JDPoZ
  • Author
  • New Participant
  • 7 replies
  • August 12, 2024

Thanks, @dvaliao! Submitted a ticket there.


sasagodij
  • 1 reply
  • September 5, 2024

i have same. i sent it to support and waiting for reply


dvaliao
Figmate
  • Community Support
  • 4664 replies
  • September 5, 2024

Hey @sasagodij, thanks for chiming in!

Our community team confirmed that they received your support request. They will review your account and be in touch soon.


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