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Question

[Resolved] You don’t have access to this file

  • August 26, 2024
  • 6 replies
  • 413 views
L

I am getting signed out from a file with an error saying “You don’t have access to this file”
for several hours (started after today’s update)

This topic has been closed for comments

y_toku
Figmate
  • y_toku
  • Community Support
  • August 26, 2024

Hi there, this has been escalated to Engineering, and we believe this now to be resolved. If you are still experiencing file access problems, please let us know!

Thanks,

Toku

Lasse2
  • Lasse2
  • September 10, 2024

I also have this problem - all of a sudden I don’t have access to files I have created myself even though I am the owner of the team.

Vladislav_Rugen

I also have this problem when I opened my files.

xinyu_lin

I also have this problem when I opened my files.

Sunil_Kumar_S

now its solved or not

Celine_D
Figmate
  • Celine_D
  • Community Support
  • September 10, 2024

Hi there, sorry for the trouble. We are are continuing to investigate it. Please check this topic:

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