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Community page not scrolling bug


Akhilesh_Saurabh

**1. I am not able to scroll on the community page. to fix this I have to go back to the previous page and then come back to the original page **

2. The issue only happening in the desktop app and on chrome as well.

3. I am using Windows 10 and google chrome(latest version)?

Best answer by Andrew2

Same here in Brave. No fix? - restarting Figma fixed it

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This topic has been closed for comments

24 replies

MatteoAb
  • 3 replies
  • August 19, 2021

I have the same problem.
In the desktop app on Windows 10.


Andrew2
  • 1 reply
  • Answer
  • August 23, 2021

Same here in Brave. No fix? - restarting Figma fixed it


Andriy_Shpek

Same on Mac


shruti1
  • 1 reply
  • September 4, 2021

I’m also facing same issue Using figma desktop app windows10 Please remove this Bug


Antony_Smith

Same here, Desktop App - OSX


soulpmp
  • 1 reply
  • September 12, 2021

It seems to happen once you select and view an item then return to the main section of wherever you are in community. Once you return, scrolling disappears. Restarting does restore scrolling until you repeat those steps.


Vijay_Singh

Same here have to keep restarting Figma in order to enable scrolling.


John-Paul_Walsh

So much cool stuff that i just cant see 😭


Thomas_Kaplanek

You can also right click the tap and hit “reload tab” instead of restarting Figma – that fixes it for me.


Dan19
  • 1 reply
  • September 17, 2021

When switching back and forth from Community to my template I find that if I search the community, select one, copy the object to my project; that if I go back and try to see other templates, that the interface no longer scrolls to show me more


dvaliao
Figmate
  • Community Support
  • 4697 replies
  • September 17, 2021

Hi @Dan19,

I can’t seem to reproduce this issue on my desktop app using my MacBook. What troubleshooting step have you tried so far?

  • logging out and back in
  • clearing your desktop app’s cache
  • un-installing and re-installing the desktop app

keni
  • 36 replies
  • September 29, 2021

M1 mac figma app not scrolling in community page. Quit app open it will fix it.


arnaud_akotonou

Sometimes when I make a search on the community in the desktop app, the scroll stops working. I’m not able to scroll down or up anymore. I have to close the app and re-run before it start working again.This text will be hidden.

  • I’m on windows 10 professionnal
  • Figma 102.9.0

Umut_Aydin

Quitting and restarting Figma didn’t help, after a while it comes back. I have to reload the tabs each time scrolling freezes. Quite annoying.


Adam_Ginsburg

I have the same issue sporadically on osx, I have to quit/restart the app.

It also happens on other screens… driving me nuts :-/


CS2
  • New Participant
  • 8 replies
  • October 9, 2021

MacBook pro 2016 If you return to the community home page after viewing an item in full screen, you will not be able to scroll the page.


Gleb
  • Power Member
  • 4707 replies
  • October 9, 2021

I confirm: this happened to me once. Community page just didn’t react to scrolling in any way. I don’t remember if reloading the page fixed it but restarting Figma definitely did.


Jose_Relland

Yes :). I do like that, to reload the page 🙂


user73
  • 1 reply
  • October 19, 2021

A have the same problem in browser (Mozilla Firefox) and OSX app. Problem appears when i open file from community page and then go back.


Rudolf
  • 3 replies
  • October 19, 2021

Same problem here!


  • 0 replies
  • November 18, 2021

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


Even though the ‘idea’ is closed, the community page still has issues scrolling when logged in. Community page not scrolling bug

When logged in I have custom scrollbar in the window. Scrolling (dragging, mousewheel) only works when I move the mouse over that custom scrollbar.

When I remove all cookies/storage and effectively logout I get the normal system scrollbar and scrolling works as expected again.

I experience this in the last 3 recent versions of desktop Safari.


ksn
Figmate
  • Community Support
  • 1642 replies
  • September 5, 2023

@Michel_Binkhorst One of our engineers let me know that this was an issue specifically with Safari that was being addressed – a fix was released, but wanted to check: are you still seeing this happen?

If so, can you try clearing your cache for Figma and see if the behavior continues? I can relay that feedback over again if it’s still an issue.


@ksn Hi, thanks for responding. I’ve checked on my macs in Safari and I no longer have the issue! Thanks!


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