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Question

Cannot scroll all the way up


So_Yeun_Kwon
Figma – 7 May 22

Vertical scrolling doesn’t work on pc and cannot scroll all the way up on the app

Klesus
  • May 15, 2022

Menu 1 and Menu 2 screens are the only ones that looks like they should scroll, and they do on my end.

What exactly are supposed to scroll but doesn’t?


So_Yeun_Kwon

Thank you for taking the time to look. I cannot scroll all the way up on menu 1 on the figma app.


Klesus
  • May 15, 2022

Where does it stop scrolling?

As you just joined you won’t be able to upload screenshots, but could you upload elsewhere and share a link?
You won’t be able to share actual links either, but to circumvent that just put a space between the dots or something.


So_Yeun_Kwon


On the figma app when I try to scroll up, it goes up just a little bit and comes down by itself so I cannot scroll all the way up the menu


Klesus
  • May 15, 2022

So effectively scrolling up ends up making it scrolling down?

Can you try on a different device and see if the problem still persists?


So_Yeun_Kwon

Unfortunately I don’t have any other devices. And it doesn’t even go all the way up in figma app on my phone.


Klesus
  • May 15, 2022

If you could record it as a video/gif that would be helpful. But I don’t know what to suggest, as I can’t rule out that it’s not a device issue.

You could try and file a bug report. In that case a video/gif would help just as well.


So_Yeun_Kwon

Yeah… I cannot attach a video file of it


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