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Question

I lost all my work :(

  • November 9, 2021
  • 2 replies
  • 853 views

Kunal_Jain
  1. Describe the problem your experiencing and how your idea helps solve this
    I spent few hours adding and editing content in a new Figjam file on brave browser and now there is no content on the file.

  2. Add as much context as possible (screenshots, Figma files, mockups, etc.)
    I spent few hours adding and editing content in a new Figjam file on brave browser. Finally I renamed the file from Draft/Untitled to Draft/. Then I wanted to share the file with someone and tried clicking on the share button. Since the share button kept waiting for a minute. I tried to refresh the browser and reload the file.
    When the reloaded file came back, there was no content in the file.

  3. Ask questions to bring the community into the conversation
    Help me recover my work!!!

This topic has been closed for comments

2 replies

dvaliao
Figmate
  • Community Support
  • 4603 replies
  • November 9, 2021

Hey @Kunal_Jain,

Sorry to hear this is happening! Please reach out to the support team directly via this form for help: Submit a Request


  • 0 replies
  • December 9, 2021

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


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