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Figma App goes Off-line not sure why! HELP!

  • February 13, 2021
  • 1 reply
  • 262 views

Chirag

One of the file I am working on has off-line icon and nothing gets saved since morning. When I copy the elements in new file , that file also starts showing offline icon.

Does any one know whats the issue here?

PS : 1. All other Figma files are working properly. 2. I tested the same file on browser and in Figma app it has the same issue. 3. I have a pretty good wifi bandwidth.

Best answer by Gleb

It sounds like some specific objects you are editing are preventing the sync. Try saving the file as .fig (File → Save local copy…) and importing that as a new file. Also this is a technical issue and you should definitely reach out to Figma support team via support@figma.com or the support request form and send them some video recordings, screenshots, .fig files and links to the files that are broken.

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1 reply

Gleb
  • Power Member
  • 4706 replies
  • Answer
  • February 13, 2021

It sounds like some specific objects you are editing are preventing the sync. Try saving the file as .fig (File → Save local copy…) and importing that as a new file. Also this is a technical issue and you should definitely reach out to Figma support team via support@figma.com or the support request form and send them some video recordings, screenshots, .fig files and links to the files that are broken.


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