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yjlee11
yjlee11
New Member
March 24, 2025
Solved

Drafts Missing After Upgrading to Enterprise Account

  • March 24, 2025
  • 1 reply
  • 86 views

Hi there,

I recently upgraded my Figma account from Professional to Team Enterprise, and I noticed that all my drafts have disappeared. Has anyone else experienced this issue? I'm hoping to understand if there is a way to recover my lost drafts or if this is an expected behavior following the upgrade. Any assistance or guidance would be greatly appreciated.

Thank you!

This topic has been closed for replies.
Best answer by Junko3

Hi ​@yjlee11 , Thank you for contacting us and providing the details of your situation. I'm sorry to learn of this and fully understand your concern.

 

I will create a new ticket to escalate your case to our support team for a more detailed review. Our support team is well-equipped to handle these types of issues, and they will contact you to assist with this matter. Please monitor your email for a message from our specialist.

 

Thank you for contacting us.

1 reply

Figmate
Junko3Answer
Figmate
March 24, 2025

Hi ​@yjlee11 , Thank you for contacting us and providing the details of your situation. I'm sorry to learn of this and fully understand your concern.

 

I will create a new ticket to escalate your case to our support team for a more detailed review. Our support team is well-equipped to handle these types of issues, and they will contact you to assist with this matter. Please monitor your email for a message from our specialist.

 

Thank you for contacting us.

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