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Urgent: Unexpected Figma Plan Cancellation and Refund Inquiry

  • September 2, 2024
  • 1 reply
  • 40 views

Admin16

I have a three-seat Figma plan, and today I received an email stating that my plan has been cancelled and the payment has been refunded. I did not request a cancellation, so I would like to understand the exact reason for this.



Best answer by Celine_D

Hey @Admin16, I saw in the backend that the support team was able to solve your issue. I’ve gone ahead to close the topic here 🙂

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1 reply

Celine_D
Figmate
  • Community Support
  • 3418 replies
  • Answer
  • September 3, 2024

Hey @Admin16, I saw in the backend that the support team was able to solve your issue. I’ve gone ahead to close the topic here 🙂


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