Hey Figma community, I’m trying to upgrade a professional account with 4 editors to an Organization account with 3 editors.
All 4 pro-editors are annual paid members until 29th December 2023.
I removed 1 editor, and now have 3.
When upgrading, the billable will be to a full year: 3 editors x 12 months x $45 = $1620
Why is this not getting pro-rated, based on the fact I have a professional annual subscription? Or in other words, a discount of 3 editors x 5 months x $12 = $180
Is it expected to simply lose on the upgrade? That’s a 15% hit on the total price.
What happens to the 4th Pro seat that has already been paid for? Can he still participate?
I’ve asked support but largely been ignored.
Anyone has experience here? Thanks!
