Undo function is not working on keyboard or using Edit menu

Ask the community
21

This is still a problem! Every few days I have to quit the app and start again because the undo isnt working!

22

Update: still having this issue. I quit my app at least 10x times a day now. It’s unbearable. Why haven’t Figma fixed this yet?

23

Hey @Russell_Phillip , sorry to hear you are sill having issue with the shortcut.
If the workarounds below don’t work, please reach out directly to the support team by filling this form: here
The technical specialist can investigate it further the root cause on your end.
Be sure to use your Figma email account, your desktop specs, and please mention the steps you have done. Thank you!

25

Or, hear this, you guys could just fix it? ¯_(ツ)_/¯

Clearly this issue isn’t just highlighted to one or two users.

26

same here, so frustrating to clear the cache and restart the app, but it works… until next time

2 Likes
27

Still having this issue

1 Like
28

rm -rf “$HOME/Library/Application Support/Figma”

29

This issue doesn’t seem to be solved. This bug is still randomly occurring.

30

hi @Schweiss_Kelly - I will have someone on our support team reach out to you.

At the moment, because this seems so intermittent, we have not been able to replicate this successfully However, I’d like to get you connected to see if there are any possible records/logs that I don’t have visibility into that may help.

You’ll see this come through your email shortly!

31

For anyone else that experiences this – please drop a comment here with any details/steps you were doing before the undo feature stopped working.

For example:

  • Created a frame
  • Resized it manually
  • Suddenly, undo no longer works

or even:

  • Created a new frame
  • Resized the frame
  • Changed browser tabs (checked my Gmail)
  • Opened a new browser window
  • Moved back to my Figma tab
  • Undo stopped working.

Those types of things are helpful, because we can see if there’s a trend that may be triggering this. ty everyone for your patience! I will re-title this to reflect that this may still be an issue for some.

1 Like
32

Thank you so much! Hopefully there is some insight I can offer!

33

I am a hardcore keyboard user, this bug is still there, it comes randomly.
Fist time i explore it was few weeks ago. Never happen befor.
One a way to fix it is to complete restart figmaApp.

What a annoying bug guys!!!

Please Guys, dont change permanent Keyboard Shortcuts, that is total annoying too, mabye this is a reason i find the bug cause the old Keyboard Combinations dose not work anymore and i hit a combination that is disabled and create the effect.

:frowning:

34

Hello

I had the same issue and went to help>keyboard shortcut>Layout only to see that Figma somehow selected an incorrect keyboard which was not matching with my laptop keyboard configuration. I changed the value to the detected keyboard and it worked.

Not sure why a random keyboard was selected instead of my actual detected keyboard.

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