We can t open that file dtcause we re having trouble with WebGL. Please try restarting the desktop app.
If this problem persists, your graphicscard or driver may not be supported.
Hello, please help me with this. Here are the characteristics of my PC:
OS Windows 10,
Monitor: 1920 x 1080,
Processor: 11th Gen Intel(R) Core™ i5-11400 @ 2.60GHz 2.59 GHz,
RAM: 16.0 GB (available: 15.8 GB),
Video card: NVIDIA GeForce GTX 1650.
Is it possible to somehow work normally in figma without acquiring anything new for a PC? If not, then tell me what you need to purchase. Thank you in advance.
We just faced this issue with our client. Several users there got the WebGL error, even though their browsers had it installed. After a while, some of them were able to get in, but others haven’t been able to.
A few other posts did a manual fix via a restart, which is odd.