На работе поставили новый компьютер i7-12700K/64Gb/500Gb/4080/1200W/Windows 10 Pro
А фигма жëтско тормозит, не могу нормально двигать пространство и фреймы, браузерная версия и то быстрее работает, чем версия для компьютера. Попробовала включить фигму в высокую производительность через системы-дисплей-графика и перезагрузить, но не помогло. Что делать?
Hey there! Sorry to hear you are experiencing a slow performance in Figma.
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To cover some grounds, please review our Reduce memory usage in files article and try adjusting your file in the listed areas to see if that helps.
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Also, you mention that Figma is particularly slow on desktop app. If so, I would recommend to clear the cache and see if the issue resolves.
You can clear the desktop app cache on a Mac in the Help menu under Troubleshooting. If you’d prefer to manually clear your cache you can:
- Quit the Figma desktop app
- Open Terminal.app and enter the following command:
rm -rf "$HOME/Library/Application Support/Figma"
- Try opening the desktop app again
You can clear the desktop app cache on Windows under the toggle-arrow at the right of the top toolbar under Help > Troubleshooting. If you’d prefer to manually clear your cache you can:
- Close the Figma desktop app
- Open the Start menu, and paste in this, followed by enter:
%APPDATA%\Figma
- In the window that opens, delete the
Desktop
andDesktopProfile
folders if they exist - Launch the desktop app again
- If these workarounds still don’t help, please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new
Please use your Figma account email, include a link to the file, and add support-share@figma.com as an Editor, so they can take a closer look, thank you!
Попробуй переустановить драйвер видеокарты.