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Question

The toolbar is missing


Joseph_Daniel

Unable to access the below toolbar in the Beta version. The toolbar disappears when the page loads. Other projects show the toolbar.

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25 replies

tank666
  • 4836 replies
  • November 23, 2021

You may have hidden the UI. Press Cmd/Ctrl + \ to show the UI.
Or use quick actions (Cmd/Ctrl + /) and write “Show UI”.


Joseph_Daniel

I tried showing the UI but it removes and adds other items on the top but not the toolbar. What’s confusing is some projects show the toolbar but others don’t.


tank666
  • 4836 replies
  • November 23, 2021

I edited the topic category.
Could you record a video?


Joseph_Daniel

When I attach a video, I get an error new users can’t attach


Svetlana_Kobeleva

Hi! I can’t see toolbar. And Show/Hide UI doesn’t help. Can you help me?


Svetlana_Kobeleva

Hi! Nothing doesn’t help (((


Sergey_Ponomarev


I have no toolbar.

cmd+\ doesn’t work


Gianna
  • 6 replies
  • December 21, 2021


Same problem. No toolbar and cmd+\ doesn’t bring it back.

Help please


Gianna
  • 6 replies
  • December 21, 2021


I opened a template to try and work around the issue but when an element is selected the menu to manipulate that element is missing as well.


Gianna
  • 6 replies
  • December 21, 2021

Copying a bug report over to a new Get help item. The system doesn’t let me copy in a link to the bug report.

Yesterday new Figjam files were missing the toolbar. Today all old FigJam files do not have toolbars or manipulation menus (what pops up when an element is selected).


Sergey_Ponomarev

same problem. Please help


Gianna
  • 6 replies
  • December 21, 2021

Hi Svetlana, I’m experiencing the same issue. After adding to this thread, I opened up a Get help report to accompany this Bugs report. I’m hoping the topic change will put this issue in another queue to get more attention.

If you have time to add your experience to the Missing Figjam tool bars and menus Get help report might help push the topic up in relevance.


Maxime2
  • 1 reply
  • December 21, 2021

Hello, I also have the issue on Chrome, on different boards. It works fine on Firefox on the same board, same computer.


Hayat_AlHassan

Facing the same issue here. I can’t see the creation tools toolbar anymore. I wonder if there is a shortcut or button to enable, so far couldn’t find it.


Issac_Kang

Same issue with me. It has been this way for about 2 weeks now. I thought I pressed a hotkey on accident but it may be a bug.


Gianna
  • 6 replies
  • December 30, 2021

Just ran an update on Figma and my FigJam toolbar came back on all files.


Kalvis_Kalnins

The same issue for me.

The toolbar actually is off-screen. Add CSS bottom: 0px to the .delightful_toolbar--delightfulToolbarContainer--3PmwQ class to fix it.


Lesley
  • 6 replies
  • January 18, 2022

I have checked the help document and can see what the toolbar should look like - but it’s nowhere to be found on my screen… please help…

I’m trying to change box colours and struggling with out it…

Many thanks


Lesley
  • 6 replies
  • January 18, 2022


Philippa
  • 2 replies
  • January 18, 2022

I had this problem as well as a few other issues with figma, and it turned out that my Chrome browser had not bee automatically updating itself. After I completed a chrome update update (on top of an unintall and then reinstall of chrome) figma was working fine, including this toolbar returning. Hopefully this might help some of you?


Sterling_Crispin

same thing happening to me, super frustrating and there seems to be no solution. How can the toolbar just go missing on a product like this? This should be a “stop everything and fix” kind of bug


Simon_East

I can also see no Figjam toolbar - not in a blank file, nor in the Figjam tutorial file. I’m using Figma desktop app for Windows 10. Toggling the UI shows and hides some of the buttons along the top of screen, but does not reveal the toolbar.

I have a 4K monitor with 150% zoom set in Windows. Maybe that’s a contributing factor? I’m not sure.


Lesley
  • 6 replies
  • January 19, 2022

Anyone know when it’s likely to be back? Really frustrating…
Thanks


Gianna
  • 6 replies
  • January 19, 2022

I was able to get my toolbar back by running an update. It’s worth trying!


  • 0 replies
  • February 18, 2022

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