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Question

"Sorry, you don't have access" error, when trying to access a link

  • February 21, 2022
  • 3 replies
  • 1194 views

Rusne_K

I am working in Figma professional, and I have shared a link of a prototype with some people that are not members of Figma.
Some can open the link and view my prototype with great success, few of them can’t, they get the following message: “Sorry, you don’t have access”. And she then can “Request an access”.
Why is there a difference? All of them are equal, none of them have Figma accounts, or are a part of team/project.

This topic has been closed for replies.

3 replies

Nikos_Christopoulos

If you want to share the link and anyone who has it to be able to view the prototype, you have to change the “can access” option to anyone with the link. That should work! 🤞 😃


  • 1 reply
  • August 5, 2024

Hi,

‘Anyone with the link’ isn’t an option on my Figma, I have no idea what to do. I only have ‘anyone’ or ‘only invited people’ when I press the drop down (company account)


Celine_
Figmate
  • Community Support
  • 3688 replies
  • August 6, 2024

Hey @Paula8 , are you seeing this screenshot below? (if not, please share what you see on your end). Are you in an Org or Pro plan?

‘Anyone’ is similar to ‘anyone with the link’: Anyone inside or outside your team can access the file if they have the link. Hope this clarifies!


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