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SOLVED: Search is not working


Dan23

Hello

Search is consistently not working for me, despite being incredibly specific with my searches.

I have a file that is called “ES_Luca” – I search the exact term “Luca” or “ES_Luca” and it says there are no results.

This is happening with all of my files.

Is anyone else experiencing this too?

Best answer by dvaliao

Hey @all,

Apologies for the trouble! This service disruption has been solved:

status.figma.com
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This topic has been closed for comments

29 replies

kpop
  • 2 replies
  • August 8, 2022

i’m also having this issue - any resolution?

for example, this is a known file i have and i’m getting no results. happening with all of my files as well.


Kristof_Orts

Anyone else having issues trying to search for a specific file? I search for the exact term and it only shows me community results while the file exists…


_Gavin_Panjapol

+1
Having a similar issue with search – for me, when typing the same text on a different Figma window returns either very few or 0 results even though I clearly have those files open (and >500+ more of the same prefix).


wfb
  • New Member
  • 3 replies
  • October 3, 2022

+1 on this as well. Search couldn’t find a file I worked on quite recently, and oddly enough it had been cleared from my recent files as well. Not sure what’s going.


Ali_Hussain_Jiwani

+1

Not searching, going directly to the community.


Rinse_John

Any resolution yet? I ran into this issue & its persistent since a week now. Unable to search for any files. It’s become a bit frustrating!


Chrtz
  • 63 replies
  • October 4, 2022

This seems to be an ongoing issue as you can see in this thread.

Personally, I can’t replicate this issue as the search runs just flawless in my case.


dvaliao
Figmate
  • Community Support
  • 4603 replies
  • Answer
  • October 4, 2022

Hey @all,

Apologies for the trouble! This service disruption has been solved:

status.figma.com

Eliot_Lovell

I’m having the problem today.


dvaliao
Figmate
  • Community Support
  • 4603 replies
  • October 13, 2022

Hey @Eliot_Lovell, sorry to hear that!

We’re not aware of any current service disruptions: https://status.figma.com/

Are you able to provide a screenshot or screen recording of what you’re seeing on your end?


Inigo_Bergareche

I’m having the same issue. It’s very frustrating


CentralUX
  • 2 replies
  • January 11, 2023

Still happens, from the past 3 days I’m having trouble finding anything.


Jamie_Wallace

Search is still not working


Greg19
  • 3 replies
  • January 11, 2023

Search is broken!!! Come on Adobe so quick to break a great platform!


Fuse
  • New Member
  • 4 replies
  • January 11, 2023

Still having these issues 🥲


dvaliao
Figmate
  • Community Support
  • 4603 replies
  • January 11, 2023

Hey @Inigo_Bergareche @CentralUX @Jamie_Wallace @Greg19 @Fuse,

Sorry to hear you’re still having issues! Please submit a bug report to our support team directly via the form here: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001744374


Claudio_Fresta_Suharno

it is still happening to me. intermittent somehow.


The search is returning that it ran into issues and not working across our team. Restart and sign in not working. Any recommendations on how to fix this issue?


  • 1 reply
  • February 21, 2023

Am also facing the same issue, Its very difficult to find the projects.
why it showing this, But the files are there actually, Is this bug or this is any settings changed,

please help for this


  • 1 reply
  • February 21, 2023

I’m having the same problem since yesterday.


Sujal_Dixit

i am also having the same problem since 2 days


It seems to be sorted on my side now. Persisted for about a day. Might be a bug that they fixed.


Still a big issue 😣


vdekkernl
  • New Participant
  • 49 replies
  • February 22, 2023

I was experiencing the same problem. But it seemed that it was resolved an hour ago.

I think this was not an isolated event @Figma_Support . From time to time, a college complains to me that Figma files are unfindable. Even if they search with a keyword that is in the file name. When I try it with them, I can find it and so can they. Is it us or is the search option a bit buggy?


  • 1 reply
  • February 27, 2023

facing same issue for few days, any solutions yet?


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