Hi folks. I was testing out the new Slides product yesterday. When I returned to the file this morning my slide deck says it is in View Only and I can’t edit its permissions or any of its content any longer.
I’ve tried exiting the file and reloading, and I’ve also tried logging out and back in.
Any other ideas?
Best answer by bill.spingarn
I figured out my issue. It turns out my enterprise disabled Slides shortly after it was rolled out. I just happened to catch it early and try it for a bit before they disabled it from all their enterprise seats.
Hey @bill.spingarn – can you PM me the name of the slides file this happened on + what team it belongs in for you?
I’d like to take a look and get you connected to support – that’s definitely not a behavior we want, and want to check up on some things.
Hi ksn,
I’m also having a weird problem similar to the original post. I have been working on two templates in Slides, 1 allows me full access to utilize existing libraries, the other seems to only show 90% of the libraries.
Further more, neither of them allow me change permissions from “View Only”.
Similar to Bill, I tried logging in and out.
I figured out my issue. It turns out my enterprise disabled Slides shortly after it was rolled out. I just happened to catch it early and try it for a bit before they disabled it from all their enterprise seats.
@Greasynips Are you part of an organization or enterprise plan? If so, are you the owner of the team with that plan?
Based on @bill.spingarn’s solution, I wonder if your admin made a change where you can no longer access Slides.
Can you check with your admins to see if that may be the case?
Funnily enough, a co worker figured out the library issue:
As I said, for some reason, only 90% of the libraries were available when using a Slide’s template, but once I created a random Asset, only when creating the asset to the other 10% of the library become available… Odd.
Regarding the “View-Only” issue, I can confirm that Slides is enabled on our organization, so no issues there.
that is interesting - I’ll pass this forward to engineering to take into account any other odd scenarios.
please let me know if the library availability continues to cause issues.
Same issue. Slides in my draft are now “view only,” and nobody disabled the feature on the enterprise level.
Hi @Nouela - it looks like you had filed a ticket on this, and one of our support agents got back to you. Did their response not address your situation? Let me know if so.
It also looks like you currently have a separate issue in a second ticket, and that there’s an active conversation around that happening. Please also let me know if you did not receive their recent response to you. Thank you!
Could that solution be shared? I’m having the same issue. On a professional plan so it shouldn’t be disable-able. In fact I can still edit the slides, but when I try to access plug-ins it says “Unavailable in view-only”.
Hi @Chris_Ferejohn - from what I’m understanding on my end, plugins are not currently supported in Slides overall at this time. As a result, the view-only messaging is what will be displayed when opening the Plugins menu in a Slides file.
I do see/acknowledge how this “view-only” error could be confusing, and this is something our slides team is working on improving this (and Slides overall)
Apologies for the confusion - hope this helps both you and everyone else that comes across this post.
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