Project transfer issue

Hello. I’m trying to send a copy of a project from my educational account to a professional account. But somehow the button “Send” is disabled. Why?

Hello @Viktoryia_Daniliuk, Thank you for reaching out. Sorry to hear that you encountered this issue.

I’ve tried looking into this to understand why, but unfortunately I haven’t found any relevant documentation so far.

However, there are a few methods you can use to move your files to different projects and teams. In the meantime, please feel free to consider utilizing these methods. For a comprehensive guide on this, please refer to our Help Center:

Hope it helps. Please let us know if I overlooked anything.
Thank you once again for reaching out!