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Question

Problemas com Flow

  • September 9, 2024
  • 1 reply
  • 27 views

Tatiane_Freire_Pereira_da_Silv

Sempre que vou usar o protótipo e abro o Flow fica uma miniatura de fundo e travando as interações que entes era normal, além disso se eu coloco um novo elemento, ele fica só nessa miniatura ao fundo do Flow, se abro o modo apresentação também da o mesmo problema, Além de ficar tudo picotando está horrível mexer no Figma ultimamente. 😓

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1 reply

y_toku
Figmate
  • Community Support
  • 2545 replies
  • September 10, 2024

Hi there,

First off, please let me reply in English that is supported by our team.

It looks like you have a problem in your prototype. Could you try the troubleshooting below?

  • Close any Figma tabs you’re not using
  • Browser : Force-quit and open Figma in a new browser window.
  • Desktop App: Force-quit the Figma Desktop app and restart it. If the issue persists, try clearing the cache.

If the problem persists, could you share a video recording so we can better understand the issue? Also, if you could share the file/prototype link, that would be helpful as well. In this case, please give access to support-share@figma.com. It won’t affect your billing. I hope to investigate further.

Thanks,
Toku


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