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Question

Problem with attaching links to designs from Figma to JIRA

  • November 26, 2024
  • 0 replies
  • 60 views

Zhamilya

Hello!
I encountered a problem when trying to attach a link to a design from Figma to a task in JIRA. When I copy a link to a design located in a folder and paste it into JIRA, the error “Design not found” appears.

At the same time:
I can attach links to designs from the “Drafts” section.
Colleagues attach links from the same folders where I get the error without any problems.
We have the same access rights to these files and folders.
I checked the access settings, and they look correct.

I also tried:
Copying the link to the file and specific frames inside it.
Using a different browser and clearing the cache.
Checking the file for availability via “Share”.

Unfortunately, nothing helped.

This topic has been closed for replies.

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