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Question

Pixelated image import in figma


Mujadad_Hussain

Guys whenever I upload an image in Figma in high resolution, Figma lowers the quality of the image this is happening to me for the past 2 days. If you guys facing the same problem please let me know.

3 replies

Ryan_52
Figmate
  • Technical Quality Specialist
  • 382 replies
  • June 21, 2023

Hi @Mujadad_Hussain can you check to see if the issue occurs in another platform such as the browser or desktop application or from a different network such as a mobile hotspot?

You may also want to try clearing your browser or desktop application cache to see if that helps.

If you are still seeing an issue, I would suggest reaching out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new


Mujadad_Hussain

Thank you for replying I tried clearing the cache but it didn’t help. I emailed Figma support let’s see what they reply.


  • 6 replies
  • May 10, 2024

I’m having the same issue when I try to import a large image! Any solution so far?


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