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No longer have access to your Organization

  • May 5, 2024
  • 1 reply
  • 150 views

Septiyan_Dwiriski

Dear Figma Community,

Our organization’s account was suspended due to arrears in payments for adding new users in the period April 14. But all users on Figma cannot access Figma.

Figma is an important design tool for our company and the work of many of our designers was impacted by account suspension. I really need help resolving this payment issue so we can regain access to our account.

Best answer by dvaliao

Hey @Septiyan_Dwiriski, sorry to hear this happened!

We’re not able to help with account management here on the forum, but it looks like support already replied to your ticket #992936 yesterday.

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1 reply

dvaliao
Figmate
  • Community Support
  • 4613 replies
  • Answer
  • May 6, 2024

Hey @Septiyan_Dwiriski, sorry to hear this happened!

We’re not able to help with account management here on the forum, but it looks like support already replied to your ticket #992936 yesterday.


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