New to Figma, system is requesting verification
Hi, I am new in Figma, just received a doc from developer and the page is asking for student/ teacher verification, the developer is in India, I am in Mexico. It seems he opened the account as a student and now that he transfers it to me, because he is no longer working in my project. I dont know how to verify or fully make this document my own to hand it down to new developer. Basicaly I want to know how to deal with the message that requests verification. I welcome you r advise!
If you only need a file, not a collaboration with this developer, just duplicate it to your drafts or projects and verification will not be needed
Hey @V116, thank you for reaching out!. I understand it’s a bit confusing with the verification message, especially since you’re new to Figma.
It sounds like you were invited to a team that’s on the Education plan, which requires verification of student or teacher status for full access.
I checked internally and it seems like you’re currently on the education plan, so the easiest step would be to verify your status. Please check out the Help Center article and follow these steps: Verify your education status.
If you’re unable to verify as a student or educator, here are a couple of options:
- You can duplicate the file, like @Nellya mentioned, if you only need access to the file and don’t need ongoing collaboration with the original team, you can duplicate the file to your drafts or projects.
- You can move the files to a different team, you can ask the team owner to transfer the file to a team on a Starter plan, which doesn’t require education verification, allowing you and your new developer to work together smoothly.
Feel free to reach out if any other questions come up!