More than 10 of my design files have gone missing in June 2024!

Is anyone facing the same issue as me? Ever since the new file/project/team structure was introduced, despite the message saying that shifting drafts wouldn’t impact the files, yet more than 10 of my Figma files, and also YEARS of past project evidences used to build up my design portfolio have all disappeared! They aren’t in the deleted tab, and they weren’t deleted to begin with. In fact, some of the files have stayed open, and now they are showing “404”.

I NEED MY FILES! Just let me download them. Figma is getting not reliable…

Sorry to hear what’s happening. Our support team can look into this, so could you reach out directly to the support team: https://help.figma.com/hc/en-us/requests/new?

Please make sure you use the email associated with your Figma account.

Thanks,
Toku