Hello,
I am reaching out because I am having trouble accessing a file that I created on Figma. I have tried several steps to resolve the issue, but I am still unable to access the file.
I have to request access, but it’s my own file??
How do I solve this?
Thank you in advance for your assistance.
Hi there! Sorry to hear this is happening. I see your ticket in the backend, and I have escalated internally. Your support ticket is 1143787 for your reference. I’ve send you a message via your email address: jixxxxxxxm@gxxxl.com
Please reply via the email I send to you and provide the URL of the file. Someone will reply you soon, thanks for your patience in the meantime! 