Constantly, after a couple of hours, access to the project to which I was invited disappears and I am forced to submit a request again. Is this a bug or a free feature?
Solved
Loss of access to the project
Best answer by Celine_
Hey @Volodymyr_Zabelskyi , sorry to hear this is happening!
Please reach out directly to the support team, they may be able to locate your project and investigate the issue, by filling this form: here
Please use your Figma email account, share the project name that you lost access to, a link to this file if you are able to (this could be found in your history).
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Hey @Volodymyr_Zabelskyi , sorry to hear this is happening!
Please reach out directly to the support team, they may be able to locate your project and investigate the issue, by filling this form: here
Please use your Figma email account, share the project name that you lost access to, a link to this file if you are able to (this could be found in your history).
1 person likes this
Hi Celine!
We have a major problem with accessing Figma
Can you help me ASAP?
Thanks!
Hey @Shiri_Shilo1 , sorry to hear you are also having issue! Do you have the same issue or a different one?
I’d also recommend you to reach out to the support directly so they can locate your missing project or files. Please also mention any error message you received on your end here
EDIT : I see you have created another post with a screenshot, here is some additional information you can add in your form so the support team can help you out:
Thank you!
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