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Image import and transfer doesn't work

  • September 25, 2023
  • 2 replies
  • 399 views

TMJR

Hi guys! I’m facing a problem - raster images are suddenly no longer imported into Figma, both into a project from a computer and between projects. It works strangely - the image appears on the workspace, but it is not visible on the prototype and the project with the imported image cannot be saved (unsaved changes).

The problem persists in the browser and desktop versions and does not disappear when restarting the computer/browser/program.

Does anyone know how to solve it? Thanks in advance and cookies to everyone!

Best answer by Gayani_S

Hey @TMJR, we are currently experiencing a service disruption. Our team is on it, please check our status page for updates: http://status.figma.com.

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2 replies

  • 2 replies
  • September 25, 2023

I’m having the same problem this morning! It looks like a similar issue occurred in July last year and they were able to fix it. Hopefully it’s the same this time!


Gayani_S
Figmate
  • Community Support
  • 2078 replies
  • Answer
  • September 25, 2023

Hey @TMJR, we are currently experiencing a service disruption. Our team is on it, please check our status page for updates: http://status.figma.com.


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