I can't open because WEBGL isn't supported?

Does it show up in the Figma Desktop app and / or in the browser?

I have same problem. I am in desktop, with firefox version 93.0 with Ubuntu SO
¿any idea?

Try enabling hardware acceleration and enabling WebGL.

The article below describes how to disable these settings, but you need to enable them.
https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration#w_turning-off-hardware-acceleration

Thanks for to reply.
Bu I already had that setup correctly.

And webgl.disabled I have with false value

You can also try updating the video card driver. If this doesn’t help, it is better to contact support.

This started happening to me today and I have been using Firefox with Figma for 3+ years

Some how the settings in the browser changed while the computer was idle overnight. Weird.

This page explains how to change your settings

Managed to fix the error with a restart.

Restarting my PC helped too.

Restaring the computer fixed the problem for me.

Hi All

№1. Check your browsers for supports WebGL2 (and default, and all)
For example here: https://get.webgl.org/webgl2/

№2. If Chrome not rendering, go to adress: “chrome://flags”
Find stroke: “Choose ANGLE graphics backend” and find “OpenGL” then button “Relaunch”

№3. After that check №1 again. If work on test webgl supporting — restart Figma app and all ok.

In my situation №2 help well done with Chrome, But default browser was and now Firefox in system ))

If you aren’t able to run WebGL in Chrome, make sure that you update to the most recent version of Chrome . If you are using the most recent version of Chrome and can’t access WebGL content, make sure that hardware acceleration is enabled in your Chrome settings.

Disable your “Intel UHD 730” driver from device manager and restart your PC, it will resolve your error, because the error with “Intel UHD 730” this particular integrated graphic card so if you disable your graphic card the glitch is not working anymore.

Enabling hardware acceleration on Chrome

Had this problem too, but after a quick panic attack I found out updating your browser helps. Go to the three dots in the top right > help > about google chrome and then there should be an update fuction.
Otherwise, plan B would be using any other browser and you should be able to just open it there.

For me this just came out of nothing, I was working for an hour on Figma, no updates on Browser or anything. Suddenly the screen went black and this issue came up. Windows 11- Chrome, all last versions

Hey @Alexander_Engl1, did you also see the following error?

Can you check if you see the same error in the desktop app? Please go to https://get.webgl.org/ and check if it shows WebGL is enabled? If you do not see a spinning cube you can enable WebGL by following the link on that page that says ‘visit the support site for your browser.’

If you see the spinning cube there, can you go to https://webglreport.com/ and take a screenshot of both tabs for us (WebGL 1 & 2). Also let me know what Browser you have tested in?

Technical Troubleshooting Tips and Configure your browser for Figma cover our requirements in more depth.
Here are the links to our Help Center article:

Please let me know if helps!

Just upgrade your browser it will resolve.

Enabling this flag: #enable-webgl-draft-extensions solved the problem for me.

This issue still is not solved for me. I have tried turning ON or OFF every setting specified across multiple post, Ive cleared the cache, hardware acceleration will NOT stay turned on, Ive done the webgl test and it says my 2021 M1 is compatible but its not turned on. Im on the latest chrome, Figma, and I just downloaded Sonoma. What’s worse, because I cannot turn webgl on I cant open any files to get to the setting that will allow links to only open in the app instead of the browser. Im completely stuck unless I use a different browser which I dont want to do. These and Abobe XD links randomly stopped working on chrome about a year ago. WHAT is the deal!?

Hey @Mila_G, sorry to hear that the issue has not been solved for you. I’ve just created a support ticket on your behalf. Your ticket number is #971302, for reference. Our technical quality team can assist you further with your issue. Appreciate your patience in the meantime!

Thank you,
Gayani

Thanks.

I did receive help for this issue (thanks for that) but it resulted in no results. Seems to be a chrome issue.

chrome://settings
Settings > System > Use hardware acceleration when available > Enable > Restart
설정 > 시스템 > 가능한 경우 그래픽 가속 사용 > 활성화 > 재시작

Source Chrome, with Safari method : https://support.biodigital.com/hc/en-us/articles/218322977-How-to-turn-on-WebGL-in-my-browser

Hey everyone,
As ​@Gayani_S mentioned, please check if you see the same error in the desktop app. Please go to https://get.webgl.org/ and check if it shows WebGL is enabled. If you do not see a spinning cube you can enable WebGL by following the link on that page that says ‘visit the support site for your browser.’

To cover some basics, it's also important to ensure your browser meets certain requirements for optimal performance. Here are the steps to prepare your browser:

• Confirm you have WebGL installed and enabled
• Set your browser zoom to 100%
• Make sure you have the latest browser version
• Install the Figma Font Helper to use fonts installed on your computer 
• Disable the left/right swipe gesture (Mac only)

• With WebGL on Chrome, if you haven't already, please try enabling hardware acceleration in Chrome to see if that helps.

  Here's how:
  • Open Chrome and go to chrome://settings/
  • In the "System" section, enable "Use graphics acceleration when available."

More details in our guide: How do I configure my browser of Figma?

For others, who are having specific trouble with WebGL on Chrome, our internal team is aware of this issue. Please follow these instructions from our technical quality team if the issue still persists (Thank you ​@Mila_G for reaching out to our support team directly about it!):

As this doesn't seem like a hardware issue or related to Figma or Adobe, but it does seem related to a browser configuration in Chrome that's somehow overriding and toggling off your WebGL. Looking in Google's forums, it seems like others have reported similar issues, so it might be best to reach out to their support for assistance as they'd be better equipped to troubleshoot. 
 
It might be helpful to capture your GPU report after enabling Override software rendering list and GPU rasterization for their reference. Please remember to restart Chrome so the changes take effect.

In the meantime, we’d recommend using another browser moving forward.

For others who are still having issues and need further investigation, please contact our support team directly by filling out this form here: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001744374

To help our team investigate, please include the following information:

• Your Figma account email address
• Your graphics card information, (For example, for Google Chrome, please chrome://gpu in Chrome and save the page as "Webpage, Complete" format using Control+S on Windows (Command+S on macOS).)
• Your video clip / screenshot when you encounter the issue
• A console log capturing the issue

This will help our team to better investigate your specific issue. Thank you!