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Question

I cant add text in Figjam

  • May 14, 2024
  • 1 reply
  • 358 views

I cant add text anywhere in FigJam, online or on the app. If I paste in text it works, but I can-t type.

This topic has been closed for replies.

1 reply

Celine_
Figmate
  • Community Support
  • 3736 replies
  • May 15, 2024

Hey @Emelia_Beeson , this looks buggy! Is it happening on browser, desktop app or both? Does the issue occurs in a specific file or any files?

To help troubleshoot, I’d recommend trying any of the following steps to see if it helps:

  • Completely close your web browser or desktop app (force-quit, then restart it)
  • Restart your computer
  • If you’re using the desktop app, try clearing the cache (please check how to do it in this article: here).
  • Try connecting to another network, such as a mobile hotspot

If this still doesn’t help, please reach out to the support team directly: https://help.figma.com/hc/en-us/requests/new Be sure to use your Figma account email, include a link to the file, and share it with support-share@figma.com as an Editor, so we can try to replicate on our end.


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