Hub file image not found

I’m getting this error while trying to publish my design to a community:
Screenshot 2023-03-14 at 1.50.38 PM
can you give me a way to solve this?

Hi Negin, did you try to upload a custom thumbnail when trying to publish the file? If so, can you try publishing without uploading the custom thumbnail?
I’d recommend to contact our support team so that they can have a look at your file.