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Question

File access denied

  • August 26, 2024
  • 3 replies
  • 64 views

I can’t access my own file. I am the owner if this file and I have a paid account. I have been using this file for the past 4 hours and suddenly it showed “you don’t have access to this file”.

This topic has been closed for replies.

3 replies

y_toku
Figmate
  • Community Support
  • 2545 replies
  • August 26, 2024

Hi there, this has been escalated to Engineering, and we believe this now to be resolved. If you are still experiencing file access problems, please let us know!

Thanks,
Toku


Thanks_Design
  • New Member
  • 2 replies
  • September 10, 2024

Hi, I have the same problem this morning. Could you please check it? Thanks


Luiza1
  • 1 reply
  • September 10, 2024

Hi, try to restart your pc 🙂 It worked for me today


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