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Figma to zeplin failed to upload snapshot image


jamie5

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Best answer by Nico_Carmosino

Hey Jamie—Nico from Zeplin here. Could you reach out to our support? Support@zeplin.io and they can get this taken care of for you! 😀

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4 replies

Celine_
Figmate
  • Community Support
  • 3560 replies
  • November 3, 2023

Hey @jamie5!
As all of our plugins are created by Community members and not Figma, this issue will need to be resolved by Zeplin. Please report the issue to them directly (the plugin page, you can also find their details on the right: https://www.figma.com/community/plugin/745330164019088593/zeplin). If there is any issue on our end with the uploading process, they will be sure to reach out to our team.

Thank you for your understanding!


Nico_Carmosino

Hey Jamie—Nico from Zeplin here. Could you reach out to our support? Support@zeplin.io and they can get this taken care of for you! 😀


  • 2 replies
  • March 28, 2024

Any info on how this was sorted? Having the same problem. Message sent to support but it’s a huge blocker.


ksn
Figmate
  • Community Support
  • 1672 replies
  • March 29, 2024

Hey @ShaunMac - if you reached out to support at Zeplin, we won’t be able to confirm or escalate on our end. Sorry for any inconvenience – I’m sure they’ll get back to you as soon as they can.


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