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Question

Figma ran into a problem

  • October 7, 2024
  • 1 reply
  • 25 views

JAck13

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This topic has been closed for replies.

1 reply

  • Figmate
  • 2131 replies
  • October 7, 2024

Hello @JAck13, Thank you for getting in touch with us. Sorry to hear that you’re experiencing this issue.

I’ve looked into this internally, but at the moment, we are not aware of this particular problem.

You might have already tried, but could you please attempt these quick fixes to see if they make any difference?

  • Close any Figma tabs that you’re not currently using.
  • For browsers: Force-quit and then open Figma in a new browser window.
  • For the Desktop App: Force-quit the Figma Desktop app and then restart it.

If you’re still encountering the error, could you please check the following:

  • Is this issue happening on the Desktop app, supported browsers like Chrome, Firefox, Safari, and Edge, or on both?
  • Is this problem specific to a particular file or occurring with every file?
  • Is there any steps leading up to encountering this error?

Sorry for any inconvenience this has caused and we appreciate your understanding and cooperation.
Depending on the situation, we may need to coordinate with our support team.

Thanks again for reaching out!


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