Figma is only exporting zip folders instead of single files

When I try to export a frame, Figma downloads a zip folder. I’d like to download just a single image of the frame.

I’ve read through other suggestions on similar posts, but they have not worked for me. I’ve tested other frames. I’ve tested exporting as a png or jpg. I’m only selecting one frame at a time. My frame does not have a “/” in its title. It even downloads a zip folder when I select a single shape or piece of text.

This didn’t used to happen, and I’m not sure what changed. Does anyone have any advice?