Figma is not working after Update

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1

Hey Hi.
I have recently updated the Figma app in Windows and now its not working… I tried re-install the app and start again but it still showing me the loading page. It is working on browser but the app is not working!

Can anyone help what is this problem and how can I fix it?
Thanks

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2

Hey @Momin_Hassan , sorry to hear you are having issues with the Figma desktop app!
Can you please try to clear the cache on the desktop app?

Windows
You can clear the desktop app cache on Windows under the toggle-arrow at the right of the top toolbar under Help > Troubleshooting .
If you’d prefer to do this manually, run a command line from the Start menu.

  1. Close the Figma desktop app.
  2. Open the Start menu and paste the %APPDATA%\Figma command. Press the Enter key to submit.
  3. In the window, delete the DesktopProfile folder.
  4. Launch the Figma desktop app again.

We’d also suggest you check our Troubleshooting checklist as these can often help clear loading issues, or reduce their impact while we continue troubleshooting.

Let me know if this helps. If not, please reach out to the support team and mention the steps you have done, so they can investigate it further your issue: here Thanks!

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