Hey Hi.
I have recently updated the Figma app in Windows and now its not working… I tried re-install the app and start again but it still showing me the loading page. It is working on browser but the app is not working!
Can anyone help what is this problem and how can I fix it?
Thanks
Hey @Momin_Hassan , sorry to hear you are having issues with the Figma desktop app!
Can you please try to clear the cache on the desktop app?
Windows
You can clear the desktop app cache on Windows under the toggle-arrow at the right of the top toolbar under Help > Troubleshooting .
If you’d prefer to do this manually, run a command line from the Start menu.
We’d also suggest you check our Troubleshooting checklist as these can often help clear loading issues, or reduce their impact while we continue troubleshooting.
Let me know if this helps. If not, please reach out to the support team and mention the steps you have done, so they can investigate it further your issue: here Thanks!
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