Skip to main content
Question

Figma File wont open? Figma stuck on loading

  • November 27, 2023
  • 2 replies
  • 1731 views

zoomlart

I can’t open file on Figma desktop. i’m using Figma for mac.

This topic has been closed for replies.

2 replies

y_toku
Figmate
  • Community Support
  • 2498 replies
  • November 27, 2023

Hi there,

Thanks for reaching out. Is the issue occurring when you use Figma in the browser as well as on the desktop app?

Please also try to clear the cache:

You can clear the desktop app cache on a Mac in the Help menu under Troubleshooting. If you’d prefer to manually clear your cache, you can:

  1. Quit the Figma desktop app
  2. Open Terminal.app and enter the following command: rm -rf "$HOME/Library/Application Support/Figma"
  3. Try opening the desktop app again

I highly recommend trying to open it in the browser first so you won’t lose any unsaved files, if any. Then, please try to clear cache.

I hope it solves the problem!

Thanks
Toku


ksn
Figmate
  • Community Support
  • 1672 replies
  • April 10, 2024

A post was split to a new topic: Figma file won’t open


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings