Hi all,
Long time user of Figma and am currently experiencing a strange issue. When I open a file from the Figma Desktop app or from a Figma/FigJam file link, the file will open as usual in my app, but then Figma will also open in my safari browser (default browser set by my employer) and will continue to open over and over again, creating an unlimited amount of tabs every 15 seconds or so. It is only opening to the main Figma home dashboard. Has anyone else experienced this and/or have a fix?
Hi there,
That sounds unusual… We haven’t received any similar reports so far. Could you try force-quitting the Figma Desktop app, closing any browser tabs, and then restarting the app? Additionally, please try restarting your PC. If the issue persists, you might want to try clearing the cache.
If the problem continues, could you reach out directly to the support team with a copy of your file? You can do so here: https://help.figma.com/hc/en-us/requests/new?
Thanks for your patience.
Toku