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Question

Figma app on Android can't be opened: "retrieving user info took too long"

  • November 19, 2022
  • 3 replies
  • 1158 views

Jeremy23

Is it because the Great Firewall? I’m from China.

This topic has been closed for replies.

3 replies

Jeremy23
  • Author
  • Active Member
  • 30 replies
  • November 20, 2022

It’s turned normal today.


Jeremy23
  • Author
  • Active Member
  • 30 replies
  • November 21, 2022

A similar problem happend when I tried to visit this forum. Probably, its because my VPN’s IPs are banned by figma. If anyone encounters the same issue, you can try change to another VPN or turn off your VPN if that works.


  • 0 replies
  • December 19, 2022

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